
General
Questions
How
does PrestoRegister differ from traditional event registration
software?
How
much does PrestoRegister really cost?
Is
hosting included with the monthly fee?
How
many events can I include on one registration form?
Can
I change my registration form and event listings?
Can
I create multiple registration forms?
How
can I customize the look of my registration form?
What
is a "demo registration form"?
Processing
Registrations
How
does PrestoRegister work with my existing web site?
How
do I receive registration information?
Does
PrestoRegister store my attendee registration information for me?
Can
PrestoRegister capture additional registration and attendee information (such as
nametag information, workshop choice, lunch preferences, etc.) that I need from each of my
attendees?
Can
I download my registration information to a spreadsheet or file?
Processing
Payments
How
do I collect payments from my attendees?
I
want to accept credit cards online, what do I need to do?
I
already have a credit card merchant account, can I use it with
PrestoRegister?
How
can I integrate my existing credit card merchant account to PrestoRegister for real-time, online transactions?
I
don't want to charge a fee to my attendees to register. Can I
still use PrestoRegister?
Features
What
features does your online registration service provide?
Can
a volume pricing schedule be setup to apply a multiple attendee
discount?
Can
sales tax be added to each registration?
Can
I sell additional products or services from my PrestoRegistration
form?
Can
shipping and handling fees be added to each product or service
order?
Can
I setup multiple "promotion codes" to extend discounts to
certain attendees?
How
can I customize the look of my registration form?
Can
PrestoRegister capture additional registration and attendee information (such as
name tag name, workshop choice, lunch preferences,
etc.) that I need from each of my attendees?
How
many events can I include on one registration form?
Can
I create multiple registration forms?
Can
I download my registration information to a spreadsheet or file?
Security/Privacy
Is
PrestoRegister secure?
Is
my attendees' registration information kept private?
Billing
Information
How
much does PrestoRegister really cost?
How
does PrestoRegister bill me?
Can
I try PrestoRegister before I purchase it?
Have
a different question? Contact
us.
General
Questions
What
is PrestoRegister?
PrestoRegister is a
secure online registration form and registration information management system.
PrestoRegister allows you to easily setup and maintain a secure
online registration form without any programming knowledge.
You simply link your hosted registration form to your web
site or e-mail campaign to register attendees for your events. PrestoRegister's
registration information management system securely captures and stores your
attendees' registration information for you. Back
to top.
How
does PrestoRegister differ from traditional
event registration software?
The biggest
difference is the ease-of-use for both you and your attendees.
PrestoRegister uses a traditional
order form approach in capturing your registrations. This makes it easier
for your attendees to register and easier for you to setup and
maintain your registration form.
In addition, there is no software to purchase or install. Our
service is sold as a subscription, so you can cancel at anytime when
you no longer need it. Back
to top.
How
much does PrestoRegister really cost?
PrestoRegister costs
just $9.95 per month. PrestoRegister
is a month-to-month service, so you can cancel at anytime.
There are no setup fees, transaction fees or revenue sharing
of any kind. There are
no limits to the number of visitors your registration form receives, or the
number of registration transactions you have.
You can modify your registration form and listings as often as
you need. Back
to top.
Is
hosting included with the monthly fee?
Yes.
PrestoRegister hosts your online registration form, a secure checkout
area and a registration information management system to capture and store your
attendees' registration information. You
simply enter information and upload images of your events directly into your
PrestoRegister account.
PrestoRegister builds your registration form and hosts everything for
you. Back
to top.
How
many events can I include on one registration form?
You
can offer as many events on a single registration form as you wish.
However, you can also add additional registration forms to
your single PrestoRegister account at anytime, so one registration
form doesn't appear cluttered to a particular event's targeted
audience. (see additional pricing information below).
Back
to top.
Can
I change my registration form and event listings?
Yes - and we
encourage that you do. Our PrestoRegister system allows you to
update your registration form and event listing information at anytime, as
often as you need. You can change fees, add or remove events, modify
dates – any element that needs
changing. PrestoRegister is designed to evolve as your business
does. Back
to top.
Can
I create multiple registration forms?
Yes.
Once you purchase your initial registration form, our system allows
you to create as many additional registration forms in your account that
you need for an additional $5.00 each per month.
Each registration form can list different events, can be used for
different promotional campaigns or even separate business
initiatives. All the
attendee information from all your registration forms is conveniently stored
in your single PrestoRegister account.
Back
to top.
How
can I customize the look of my registration
form?
PrestoRegister allows
you to customize your registration form to match the style of your web
site. In addition to
uploading your logo and other images to represent each of your
events, you can customize the font type and add color to your
registration form to exactly match the style of your web site.
You can also customize your registration "thank you"
message and communicate additional registration information by adding
"informational links" that appear at the bottom of each
registration screen. Back
to top.
What
is a "demo registration form"?
Creating a
"demo registration form" is a no-obligation, introduction to our
service. Once
you purchase
PrestoRegister, your demo form is activated and all of our
features are instantly available:
- Make all the modifications you
need to your registration form
- Upload images,
add your logo, change your registration form's colors and fonts,
etc.
- Add, update or
remove event listings as often as you need
- Modify and
create additional attendee information capture fields
- Much
more...
Most importantly,
purchasing your demo registration form publishes it to the Internet so
PrestoRegister can begin processing and storing your registrations.
Click
here to demo PrestoRegister with no obligation to buy.
Back
to top.
Processing
Registrations
How
does PrestoRegister work with my existing web site?
PrestoRegister is
compatible with any web site. Once
you purchase and activate your demo registration form, you are given a
single link to it. Simply
place this link on your web site wherever you want your visitors to
be able to register for your event. When
your visitors click this link at your web site, they are sent to
our secure servers for the duration of the registration process.
Once the registration process is complete, we send your
registered attendees back to your web site. Back
to top.
How
do I receive registration information?
Each time a
registration is captured, you and your attendees are sent an e-mail
confirming the registration. You
can login to your account at PrestoRegister at anytime to securely and
privately retrieve complete registration information.
Back
to top.
Does
PrestoRegister store my attendee registration information for me?
Yes, once you
establish your PrestoRegister account, you are given a username and
password so you can privately view your registration information at anytime
and as often as needed. Your
registration information is stored in our system for one full year past
each registration's capture date. Back
to top.
Can
PrestoRegister capture additional
registration and attendee information (such as nametag information,
workshop choice, lunch preferences,
etc.) that I need from each of my attendees?
PrestoRegister allows
you to establish any number of "registration information
fields" and "attendee information fields" that are posed to your
attendees based on the events they are about to register for. These
fields allow you to capture and store the additional information
that you need from each of your attendees (examples: "Nametag
name",
"Lunch Preference", "Workshop Choice", etc.).
You can establish
long or short "fill in the blank" style fields or have
your attendees select their answer from a "dropdown" style
field. Back
to top.
Can
I download my registration information to a spreadsheet or file?
Yes, PrestoRegister
allows you to download your registration data to a "comma delimited
file". This file
type can be easily uploaded to any spreadsheet software, database
program - even most word processing programs.
Back
to top.
Processing
Payments
How
do I collect payments from my attendees?
You are
ultimately responsible for collecting payments from your attendees,
but PrestoRegister supports most options depending on what your business
accepts. PrestoRegister can connect to or provide secure processing methods for a variety of payment methods including: credit/debit cards, mailed checks and/or money
orders, electronic checking debits, or PayPal. If you
currently accept credit cards using a credit card merchant account,
PrestoRegister can be used with the "Internet
payment gateway" provided by your existing merchant account at no
additional fee.
Click
here for more information on processing payments with PrestoRegister.
Back
to top.
I
want to accept credit cards online, what do I need to do?
A "credit
card merchant account" with an "Internet
payment gateway" is required to process payments made by
credit/debit card. You
can choose to apply for a new credit card merchant account through
PrestoRegister when you purchase our service.
By obtaining your merchant account through PrestoRegister, we do
all the technical work of integrating your new merchant account to
PrestoRegister. This way,
your attendees' credit/debit cards are automatically charged in
real-time, online.
Click
here for more information on obtaining a new merchant account.
Back
to top.
I
already have a credit card merchant account, can I use it with
PrestoRegister?
Yes. PrestoRegister supports all of the major "Internet
payment gateways" that are provided with your merchant account. Back
to top.
How
can I integrate my existing credit card merchant account to
PrestoRegister for real-time, online transactions?
Payment transactions are automatically sent to
your merchant account by PrestoRegister in real-time using an "Internet
payment gateway" that is installed on your existing merchant
account. PrestoRegister
supports several of the major Internet payment gateways at no
additional fee.
Click
here for a list of PrestoRegister supported Internet payment gateways.
If your
existing merchant account does not have a supported Internet
payment gateway installed, you can:
-
Contact your
merchant account provider and have them add one of the supported
payment gateways.
-
Obtain a new, certified merchant account.
Back
to top.
I
don't want to charge a fee to my attendees to
register. Can I still use PrestoRegister?
Yes,
charging fees is completely optional with PrestoRegister.
PrestoRegister allows you to "turn off" all references to
event fees, payment methods, etc. If you choose this option,
our service simply captures your attendees' registration information
without calculating or processing any payment from them. Back
to top.
Features
What
features does your online
registration service provide?
Click
here for a complete list of PrestoRegister's standard features.
Back
to top.
Can
a volume pricing schedule be setup to apply a
multiple attendee discount?
Yes, you can
setup a separate "volume pricing schedule" for each event
on your registration form. This way, you
can charge less per attendee if a single contact registers multiple
attendees.
Back
to top.
Can
sales tax be added to each registration?
Yes, PrestoRegister
allows you to setup sales tax for any number of
"deliver-to" states that you need. Back
to top.
Can
I sell additional products or services from
my PrestoRegistration form?
Yes,
you can include any number of additional products or services on
your registration form to sell or distribute to your
attendees. This allows you to distribute or charge a fee for
additional materials needed to attend your events, or to sell
related products and services - anything you want to promote from
your registration form.
If
you have several products or services to sell from your web site
that are unrelated to your event offerings, you may be better suited
using one or more of the additional services we provide.
"PrestoSell" focuses on selling products and services from
your web site while "PrestoStore" creates and hosts an
online product catalog for you.
Click
here for more information on PrestoSell.
Click
here for more information on PrestoStore.
Back
to top.
Can
shipping and handling fees be added to each product or service order?
Yes, PrestoRegister
allows you to setup shipping and handling fees by product ordered,
quantity ordered, by order dollar total, by order total weight
and/or by custom delivery method.
Back
to top.
Can
I setup multiple "promotion codes" to extend discounts to
certain attendees?
Yes, PrestoRegister
allows you to create an unlimited number of "promotion
codes" that apply either a percent or flat dollar discount to a
registration fee's subtotal. You
can communicate these codes to certain attendees to extend a
discount to them. Back
to top.
How
can I customize the look of my
registration form?
PrestoRegister allows
you to customize your registration form to match the style of your web
site. In addition to
uploading your logo and other images to represent each of your
events, you can customize the font type and add color to your
registration form to exactly match the style of your web site.
You can also customize your registration "thank you"
message and communicate additional registration information by adding
"informational links" that appear at the bottom of each
registration screen. Back
to top.
Can
PrestoRegister capture additional
registration and attendee information (such as nametag information,
workshop choice, lunch preferences,
etc.) that I need from each of my attendees?
PrestoRegister allows
you to establish any number of "registration information
fields" and "attendee information fields" that are posed to your
attendees based on the events
they are about to register for. These
fields allow you to capture and store the additional information
that you need from each of your attendees (examples: "Nametag
name",
"Lunch Preference", "Workshop Choice", etc.).
You can establish
long or short "fill in the blank" style fields or have
your attendees select their answer from a "dropdown" style
field. Back
to top.
How
many events can I include on one registration form?
You
can offer as many events on a single registration form as you wish.
However, you can also add additional registration forms to
your single PrestoRegister account at anytime, so one registration
form doesn't appear cluttered to a particular event's targeted
audience. (see additional pricing information below).
Back
to top.
Can
I create multiple registration forms?
Yes.
Once you purchase your initial registration form, our system allows
you to create as many additional registration forms in your account that
you need for an additional $5.00 each per month.
Each registration form can list different events, can be used for
different promotional campaigns or even separate business
initiatives. All the
attendee information from all your registration forms is conveniently stored
in your single PrestoRegister account. Back
to top.
Can
I download my registration information to a spreadsheet or file?
Yes, PrestoRegister
allows you to download your registration data to a "comma delimited
file". This file
type can be easily uploaded to any spreadsheet software, database
program - even most word processing programs.
Back
to top.
Security/Privacy
Is
PrestoRegister secure?
Absolutely. We
take Internet security and data privacy very seriously as it is a
cornerstone of our business. We can assure you that all information
captured and stored on our servers is safe, secure and accessible
only by you.
PrestoRegister
securely captures and stores your attendee registration information
using the safest Internet technology available: SSL - Secure Socket
Layer. The SSL protocol is the web standard for encrypting
communications between users and web sites. Data sent via a SSL
connection is protected by "encryption", a mechanism that
prevents eavesdropping and tampering with any transmitted data. SSL
provides businesses and consumers with the confidence that private
data sent to a website, such as credit card numbers, are kept
confidential.
By using a PrestoRegister
registration form, you can be assured that your attendee
registration information is kept safe. Your attendees will see your
registration form
automatically switch to a secure SSL connection after they select an
event from the initial screen and click "Continue".
Your attendees' browsers will display the secure connection
"lock" and depending on the settings in their browsers
they may see a message box that states "You are entering a
secure connection."
Likewise, when
you log into the PrestoRegister system to retrieve registration information,
your browser will establish a secure connection with our server. You
must login to our system using your username and password, defined
and controlled only by you. All attendee registration information that
you view in PrestoRegister will be completely secure from interception
or unauthorized access.
Finally, we
incorporate the latest technologies in IDS (Intrusion Detection
System) to monitor and protect our networks against malicious
attacks and viruses. In addition, our shared hosting servers are
protected behind internal firewalls and monitoring software.
Back to top.
Is
my attendees' registration information kept private?
Absolutely.
We treat all the information that PrestoRegister captures as
property of our clients. We do not use any individual
identifiable information captured and stored for our clients
using PrestoRegister in anyway. This is a serious issue for
us - we would never want to erode our relationship with you by
selling or using what we consider to be your property.
Back to top.
Billing
Information
How
much does PrestoRegister really cost?
PrestoRegister costs
just $9.95 per month. PrestoRegister
is a month-to-month service, so you can cancel at anytime.
There are no setup fees, transaction fees or revenue sharing
of any kind. There are
no limits to the number of visitors your registration form receives, or the
number of registration transactions you have.
You can modify your registration form and listings as often as
you need. Back
to top.
How
does PrestoRegister bill me?
If you choose to
subscribe to PrestoRegister on a monthly basis, your monthly fee is
automatically billed to your credit/debit card each month on the
anniversary of your start date, until you cancel.
You can cancel at anytime prior to your next month's bill
date and you will no longer be billed.
If you choose to
subscribe to PrestoRegister on a yearly basis, you are billed for an
entire year up-front (at a discount).
In a year's time, you'll be contacted with an option to
continue PrestoRegister on a monthly or yearly basis.
Back
to top.
Can
I try PrestoRegister before I purchase it?
We've created an
expanded area on our "Features" page where you can take a
full tour of our system.
Click
here for a complete list of PrestoRegister's standard features.
In addition, you
can create a "Demo Registration Form" at no cost or obligation to
see how our service works.
Click
here to demo PrestoRegister with no obligation to buy.
Remember, PrestoRegister can be purchased on a month-to-month basis.
This way, you get full access to PrestoRegister for just $9.95
per month and can cancel at anytime.
Back
to top.
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